Welcome to our store!

Features:

•Condition: Brand New
•Pieces: 4pcs Bedding set

•Occasion: Bedroom
•Material: Egyptian Cotton
•Pattern: Mainly as per pictured.

• Because Country`s different of the bedding set size,Please make sure the size is fit for your bed,or not according my describe measurement first Before make order.
• The picture Maybe show 6pc or more with some pillows, but our product just comes with 2 pillow shams.
• Due to the pillow shams fabric cuts from the duvet cover, so maybe is not same with the pic, but always same style with the bedding sets.
• We have wholesale price for bulk purchase, pls feel free let me know if you need

• Shipment:

We will choose different Expresses to deliver the goods depend on your locations.

We ship via ESM, DHL, UPS, TNT, FedEx and so on,

•Color:

Color Description please look at the Title, as per pictured.We can`t promise there have no color difference between the picture and the real product, maybe a little.
(Whole Set Picture and Detailed Linen Picture are taken from the Real Item. )
(The attached pictures are supplied by the manufacturer for the demonstration only. Due to the difference of color effect between your digital devices and the real world, the actual color depth of the product might look slightly different from what pictured above.
If you are not sure whether the color is what you seek, please confirm with us before bidding, otherwise Money Back Guarantee may be void.

•Care instruction:

Machine washable Dry cleaning Used mild soap No bleach Cool iron if required. The first wash can usually fade the color of the set in an acceptable manner. For this reason, when you wash the set for the first time,
Do NOT mix with other textile items in your wash machine.
Preferably hand wash in water not higher than 30 degree separately. Do not soak the set for too long.

Size: 1 cm = 0.3937 inches

Bed Sheet Style

4pcs Queen size : Suitable for 1.5 - 1.8M wide bed

1pcs duvet cover: 200 x 230 cm   (78 x 91 inches)

1pcs bed    sheet: 245 x 250 cm  (96 x 98 inches)

2pcs pillowcases:    48 x 74 cm    (19 x 30 inches)

4pcs King size : Suitable for 1.8 - 2.0M wide bed

1pcs duvet cover: 220 x 240 cm  (87 x 94 inches)

1pcs bed    sheet: 245 x 270 cm  (96 x 106 inches)

2pcs pillowcases:    48 x 74 cm   (19 x 30 inches)

Fitted Sheet Style
 

4pcs Queen size : Suitable for 1.5 M wide bed

1pcs duvet cover: 200 x 230 cm   (78 x 91 inches)

1pcs fitted sheet: 150 x 200 x 25 cm  (59 x 78 x 10 inches)

2pcs pillowcases:   48 x 74 cm   (19 x 30 inches)

4pcs King size : Suitable for 1.8 M wide bed

1pcs duvet cover:200 x 230 cm   (78 x 91 inches)

1pcs fitted sheet: 180 x 200 x 25 cm  (71 x 78 x 10 inches)

2pcs pillowcases:   48 x 74 cm   (19 x 30 inches)

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We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.

Shipping & Delivery

FREE SHIPPING ON ORDERS OVER $35 (7-15Days)

STANDARD SHIPPING $4.99  (7-15Days)

DHL $39.99 (3-7Days)

Address

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ Elvesmall.com with your order number and correct information as soon as possible.

Packaging

To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.

Restrictions

Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc. 

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.

For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.

Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.

Additional Information

1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.

2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.

3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.

Still Need Help?

If you need additional support, please contact us at support@ Elvesmall.com

We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.

Shipping & Delivery

FREE SHIPPING ON ORDERS OVER $35 (7-15Days)

STANDARD SHIPPING $4.99  (7-15Days)

DHL $39.99 (3-7Days)

Address

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ Elvesmall.com with your order number and correct information as soon as possible.

Packaging

To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.

Restrictions

Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc. 

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.

For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.

Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.

Additional Information

1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.

2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.

3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.

Still Need Help?

If you need additional support, please contact us at support@ Elvesmall.com

At Elvesmall, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at SUPPORT@Elvesmall.COM to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at SUPPORT@Elvesmall.COM.

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

What is not accepted for return?

The following items cannot be returned or exchanged: swim wear, costumes, bodysuits, lingerie, beauty products, underwear, event and party supplies, DIY supplies,and custom products (such as special orders or personalized items)

We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by SUPPORT@Elvesmall.COM. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Refund

Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you do not get your refund please check your account. And then still didn’t get your refund please contact us by live chat or SUPPORT@Elvesmall.COM. We will reply as soon as possible.