SPECIFICATIONS

About delivery

After payment, Aliexpress will take approximately 12-48 hours to verify the security of your funding channels. After approval, the package will be shipped within 48 hours.

AliExpress standard delivery, China delivery, after the luggage has arrived in your country, tracking details can be found on the local postal website.

About smell

The products are in a sealed state from production to delivery, and the smell will not dissipate in time. A slight smell is normal. If you feel a strong smell, separate the pillow product from the pillowcase and ventilate it in a cool place for 2-3 days. Some friends who are more demanding and sensitive to odors, it is recommended to extend the ventilation.

Color difference and packaging

Due to differences in sunlight, angles, and monitors, the actual color may be different from the color on the screen. There may be a certain color difference between the picture and the product, and the actual product shall prevail. Packing and quantity: All the goods received are subject to the actual color and quantity purchased at the time of the order.

Washing and appearance

The inner core is not washable, and the pillowcase can be washed. After washing, it can be placed in a well-ventilated place to dry. The product is a mold process. If the inner core has small holes or bubbles, it is normal and not a product quality problem, so you can use it with confidence. The size of the product is measured manually, and there may be an error of 1-3cm, which is a normal phenomenon.

Refunds

All of our products can be returned without reason within 15 days. However, it only includes packages that have not been misused or damaged by individuals and do not affect secondary sales. Shipping costs will be borne by the buyer.

All returned items must use the original packaging, and: must provide us with the shipping tracking number, the specific reason for the return and the order number.

About feedback

Your feedback is very important to the development of our business, so if you are satisfied with our products and services, please give us positive feedback (5 stars), thank you.

Please contact us before leaving any negative or negative feedback. We will work with you to solve the problem as soon as possible. Thanks again for your understanding!

contact us

If you have any questions, please feel free to contact us! We will reply you as soon as possible (usually within 24 hours). Help you solve any problems and questions you encounter.

You are always welcome to leave us a message or send an email to amsmkf@gmail.com, and we will provide you with more intimate and detailed answers and services.